Case Study - Southbay Cardio Vascular Group (SBCG)

In 2007, SBCG, a cardiology medical group with more than 20 years in business was poised for growth. Employing new doctors and nurses and expanding their surgery rooms to perform heart procedures warranted quality technology infrastructure, reliable IT support and strategic IT and HealthIT guidance for automation.

THEIR NEEDS

• Needed reliable IT support & security management within their budget
• Needed strategic help to choose an EHR solution and become paperless
• Needed to upgrade their IT infrastructure and streamline their processes
• Needed to implement disaster preparedness plans for their critical patient data

THEIR SOLUTION

• Worry-free, all inclusive, fixed fee IT management, monitoring and helpdesk through TruAdvantage’s totalCARE
• Researched and chose eClinicalWorks as their EHR. implemented EHR and smoothly made the whole practice paperless
• Setup new SonicWall firewalls, VPN and dual Internet connection for enhanced security and remote access and redundancy.
• Streamlined document management by automating import of documents, pictures & scans into EHR (eClinicalWorks) along with electronic faxing system
• Implemented a full backup, offsite disaster recovery and business continuity of critical data and full servers through TruAdvantage’s totalPROTECT

THEIR RESULTS

• Increased productivity while reducing overall IT cost
• One vendor for IT and HealthIT support for optimal systems
• Reduced administrative cost by more than 40%
• Peace of mind via 24/7 monitoring and enhanced security
• Decreased time spent on technology management
• Met HIPAA compliance
• Became paperless office
• Increased revenue & reduce errors by automation