"Our partnership with TruAdvantage allowed us to expand our market from southern to northern California." Kevin Tehrani
Industry: Consulting | Client Since: 2017
Los Angeles & Bakersfield , CA
Getting Their TruAdvantage With IT Through:
- Managed Cybersecurity
- Strategic IT Consulting
- Compliance
I am the CEO of Medical Billing Concepts. We started in 1992, and we provide medical billing and consulting services to local physicians and medical groups in the Los Angeles area. We were working with a client called Southern California Gastroenterology, which has about 20 locations. They're expanding into Northern California as well, and we needed to find a reasonable IT partner that could effectively service those new locations.
TruAdvantage provided all-inclusive IT services to those new locations, which included help desk support. They were very unique in their knowledge of the health care sector, and were able to make sure that everything was compliant with the Health Insurance Portability and Accountability Act (HIPAA). In total, they were servicing between 25 and 50 user healthcare practices.
Our client had an Electronic Medical Record (EMR) system that was dependent on Internet Explorer, and they had very regular problems with it because it was very sensitive to updates. TruAdvantage worked proactively to solve and prevent those issues from affecting productivity. There is still a learning curve for many local vendors I work with on these issues, but TruAdvantage’s familiarity with the field put them a step ahead.
Our partnership with TruAdvantage allowed us to expand our market from southern to northern California.
