IT Solutions for Non-Profit Organizations

Non-Profit Organizations are one of the top two industries we serve and our first client since 2001 is an NPO. We have developed a comprehensive understanding of the nonprofit culture, goals, limited budget, ecosystem, and operations. We also understand that Technology and IT can play a significant role in your day-to-day and long-term operations and vision.

We help our NPO clients focus on their mission whether it is education, raising awareness, donations, or affordable housing.

Top IT Challenges for Non-Profit Organizations

Non-profit organizations, like many other sectors, face unique challenges when it comes to managing their IT infrastructure cybersecurity, and technology needs:

Limited Budgets

Non-profits often operate on tight budgets, which can limit their ability to invest in IT infrastructure, upgrades, and

new technologies.

Data Security, Privacy & Compliance

Non-profits collect and store sensitive information about donors, clients, and beneficiaries.

Ensuring this data is secure from breaches and cyber-attacks is a significant concern. Meeting regulatory requirements such as GDPR, HIPAA, or PCI-DSS can be challenging without dedicated IT expertise.

Limited IT Staff & Training

Many non-profits operate with lean teams or rely on volunteers for IT support, which may result in a lack of

specialized expertise. Keeping up with evolving technologies and ensuring staff are trained adequately can be a challenge.

Remote Work Challenges

With the rise of remote work, non-profits need secure tools for collaboration, video conferencing, and

project management. Finding affordable, secure and effective communication platforms that meet the organization's needs can be daunting.

Donor Management and CRM

Non-profits rely heavily on donations, so effective donor management systems are crucial for fundraising efforts.

Ensuring that donor management systems integrate seamlessly with CRM software for effective outreach and engagement.

Cloud Adoption & Scaling Technology for Growth

Non-profits that experience growth in programs and services may struggle to scale their IT infrastructure accordingly.

Moving data and operations to the cloud can offer cost savings and scalability, but the transition process can be complex.

How We Address the IT Challenges for Non-profit Organization

We help our Non-profit clients to minimize cost, simplify, protect, scale, and maximize donations.

  • Discounted service rates for NPO’s since 2013 as a way to give back to community
  • Partnership with TechSoup & other NPO-focused vendors for cost savings
  • Fundraising program integration and optimization (e.g. Raiser’s Edge)
  • True fixed-cost managed IT. No nickel & diming
  • Unlimited onsite and remote support
  • 247 helpdesk & emergency support
  • IT & Cybersecurity training for all staff
  • IT roadmap and budget creation
  • Work-from-home policy creation and implementation
  • Onboarding and offboarding process creation
  • Backup and DR plan creation & testing
  • CloudDesktop (virtual desktop) for remote staff

Our IT Services for Non-Profit Organizations

Managed IT

We’ll manage all of your IT services for a flat-rate fee.

Managed Cybersecurity

Protect your data, protect your business.

Managed Backup &
Business Continuity

Prevent the unexpected from ruining your company.

Managed Cloud

Our solutions are fully scalable and available for a flat-rate fee.

Managed VoIP Phones

We'll make sure your communication needs are met.

Managed Compliance

Be ready when a HIPAA audit happens.

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What Sets Our Managed IT (totalCARE)
Apart & Impacts Our Clients' Success?

  • MSP501 Ranked #1 in Bay Area, #9 in California
  • Google 150 Plus Reviews
  • CRN MSP500 Award
  • Top IT Bay Area
  • MSSP Top Security Award
  • Clutch Top IT & Cybersecurity California
  • UpCity Excellence Award San Jose
  • CloudTango Top MSP Bay Area
  • Great Place to Work Certified

TruAdvantage by the Numbers

There is a reason that our Managed IT has over 14 awards by IT Committees (CRN, MSP501) & 150 plus five-star reviews on Google by our clients.

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