Case Study - VEVA Medical

Formed in 2013 and faced with all the typical IT challenges of a new business, VEVA Medical chose TruAdvantage as their trusted IT partner. They needed to setup an IT infrastructure from ground-up quickly and affordably. They also needed strategic and technical guidance for optimizing their healthcare IT processes.

THEIR NEEDS

• Needed to setup their IT infrastructure and decide on cloud vs. onsite
• Needed reliable, affordable IT support & security management on a regular basis
• Needed strategic help to choose an EHR solution and meet HIPAA compliance
• Needed to implement phone and communication solutions at a low cost with maximum features

THEIR SOLUTION

• Worry-free, all inclusive, fixed fee IT support through TruAdvantage’s totalCAREResearched and chose Sage Intergy as their EHR. implemented EHR
• Set up total IT infrastructure and network cabling with cloud based servers and onsite FortiNet firewalls
• Implemented VoiP phone and fax systems with extended features needed for medical practices at a low cost via TruAdvantage’s totalCONNECT
• Provided complete revenue management cycle with integrating EHR solution and billing

THEIR RESULTS

• Peace of mind via 24/7 monitoring and enhanced security
• Optimized practice with strategic support for both IT and HealthIT
• Increased productivity with paperless office & remote access
• Increased cash flow and decreased claim denials by optimized billing
• Minimized IT capital and maintenance cost by cloud bases servers & lowered utility bills
• Met HIPAA compliance
• Saved money with VoIP’s lower phone bills & systems