From the desk of : Kayvan Yazdi , CEO
Subject: Over 60 Successful Onboardings , Worry-Free Transition with TruAdvantage

 

Dear future client and colleague,

We understand that transitioning to a new IT provider can feel intimidating, and the fear of change is completely normal. At TruAdvantage, with over 60 successful client onboardings in the last 15 years we've refined a seamless onboarding process to make this transition as easy and stress-free as possible. We've encountered every scenario-from one-man IT shops reluctant to share documentation and passwords to professional MSPs. No matter your current setup, we're here to ensure your transition is smooth and worry-free.

 

What You Can Expect with TruAdvantage "worry-free" Onboarding:

  •  Customized Onboarding Plan: We assess your current setup and craft a plan to address specific needs.
  • Dedicated Onboarding Manager: A single point of contact to keep you informed and coordinate each step.
  • Security Baseline Setup: Immediate implementation of top-tier security practices to protect your systems.
  • Data Backup Strategy: Reliable backups to ensure quick data recovery and minimal disruption.
  • Introductory Training for Staff: Training to help your team feel confident with new systems and support options.
  • Documentation & Guides: Easy-to-use resources for quick answers.
  • Minimized Downtime Assurance: Best efforts to handle migration smoothly with minimal operational interruptions.
  • Post-Onboarding Review: A final check to ensure all needs are met and address any questions.
  • 30/60/90 Day Check-ins: Regular follow-ups to keep everything on track.
  • 24/7 Support from Week One: Round-the-clock helpdesk support for ongoing peace of mind.

 

 

Our goal is to make your transition to TruAdvantage not just smooth, but truly "worry-free". We understand the challenges your organization faces and the importance of making onboarding feel easy and painless. Let us help you make the shift to better IT support-without the hassle.

Also, check out our "worry-free" onboarding visual diagram BELOW on this page. And you can find a sample onboarding project plan HERE.

 

Let me know if you have any questions or concerns,
Have a great rest of your day,
Kayvan

VISUAL DIAGRAMS

SAMPLE ONBOARDING PROJECT PLAN