Managed IT Services in San Francisco

Frequently Asked Questions

Is 24/7 IT support and system monitoring available through your services?

Yes. TruAdvantage provides 24/7 live IT support and real-time system monitoring as part of our white-glove managed IT services. We detect issues before they become problems—ensuring your San Francisco business stays secure, productive, and protected at all times.

Can your managed IT services be tailored to meet my company’s needs?

Absolutely. Our services are fully customized for your team size, infrastructure, compliance needs, and business goals. Whether you're a nonprofit, startup, or healthcare provider in San Francisco, TruAdvantage aligns your IT strategy with your mission.

What does a Managed IT Service in San Francisco actually include?

Our San Francisco Managed IT package includes:

• 24/7 helpdesk and unlimited support
• Cybersecurity tools (firewalls, EDR, MFA)
• Remote and on-site support
• Cloud services and Microsoft 365
• Data backup & disaster recovery
• IT consulting and vCIO
• Compliance (HIPAA, SOC2)
• Vendor management
• Strategic quarterly reviews

This is all delivered through our white-glove approach—hands-on, proactive, and built around your goals.

How would you define a Managed Service Provider (MSP)?

A Managed Service Provider (MSP) is your outsourced IT partner—responsible for supporting, securing, and optimizing your entire IT environment. At TruAdvantage, we go beyond tech support. We bring strategy, security, and a white-glove experience to every client.

What functions do Managed IT Services typically cover?

Our managed IT services typically cover:

• 24/7 tech support
• Network and server management
• Cybersecurity and compliance
• Cloud solutions
• Backup and disaster recovery
• Software patching
• IT roadmapping and planning

With TruAdvantage, every function is delivered through a Strategic. Secure. Whiteglove IT. model that puts your success first.

What can I expect to pay for Managed IT Services in San Francisco?

Most clients in San Francisco pay between $150 and $250 per user per month, depending on their environment and specific needs. TruAdvantage offers flat-rate, all-inclusive pricing—no surprise fees. We provide a free IT assessment to deliver a custom quote aligned with your goals and budget.

What does TruAdvantage provide as part of its Managed IT Services package?

Our totalCARE Managed IT solution includes:

• 24/7 live support and fast response times
• Unlimited remote/on-site issue resolution
• Cybersecurity tools built-in
• Cloud and Microsoft 365 management
• Strategic IT planning and consulting
• Backup, recovery, and vendor management
• Industry compliance assistance
• Dedicated client success manager

Everything is delivered with our white-glove approach—proactive, personal, and aligned with your mission.

What does the onboarding process look like?

We make switching easy and risk-free. Every new client receives a complimentary onboarding and security upgrade process—valued at 100+ hours for a 50-person business. This includes:

• Security hardening
• Infrastructure audit
• IT documentation
• Staff support
• Full transition planning
•  No long-term commitment to start
• 60+ successful transitions completed
•  “Switch for free. Secure for free. Stay because it works.”

Which industries do you have the most experience supporting?

We specialize in supporting:

• Nonprofits
• Healthcare providers
• Life sciences and biotech
• Financial services and CPAs
• Startups and professional services

We understand the tools, workflows, and compliance needs of each—and tailor your IT accordingly.

What makes TruAdvantage the right choice for my Managed IT needs?

Here’s what sets us apart in the San Francisco market:

• 24/7 live helpdesk (no bots, no delays)
• Strategic planning + proactive support
• Built-in cybersecurity and compliance
• Fixed, predictable pricing
• Passionate about SMBs and nonprofits
• Risk-free onboarding included

At TruAdvantage, we don’t just fix IT problems—we strategically align your technology to drive growth. That’s Strategic. Secure. Whiteglove IT.